How do I set up a new campaign?
Create a campaign and configure the donation form, branding, and auto-approve rules.
Welcome
Everything you need to run gift certificate campaigns and feedback surveys on Avantly.
Popular questions
Section titled “Popular questions”How do customers request a gift certificate?
Learn the donation request flow, from form submission to approval.
How do I issue a certificate?
How does redemption work?
Walk through redeeming a certificate at the point of sale.
How do feedback surveys work?
Set up rating-based routing to collect reviews and private feedback.
How do I change campaign settings?
Configure campaign settings — forms, emails, and approval rules.
Explore by topic
Section titled “Explore by topic”Getting Started
New to Avantly? Start with what Avantly is and how the pieces fit together.
Core Concepts
Look up any entity in the system — Campaigns, Gift Certificates, Feedback Surveys, and more.
Guides
Step-by-step instructions for the tasks you do every day, organized by area: campaigns, certificates, surveys, and account management.
FAQ
Quick answers to the questions we hear most often — see the FAQ page.